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FTP backup and restore are not working

Suppose you have the FTP root directory on the FTP server in /ftp and you would like to store backup in /ftp/backup.

In that case you enter backup (relative path) while performing FTP backup.

However, that will fail as the presence of /backup (absolute path) is checked instead, even if the backup should actually go to /ftp/backup.

So please also create /backup on the FTP server before performing the backup.

The same issue will occur with restore – please copy the content of /ftp/backup to /backup (as the check for files to restore is done on /backup, but the actual restore will be done from /ftp/backup).

If unsure, please contact IP Fabric Support for assistance.