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System Update

Clearing Browser Cache

After upgrading IP Fabric to a newer version, you should see the Your application has been updated and must be refreshed dialog in the main GUI.

It is usually sufficient to just click the Refresh button.

However, in case of issues with the main GUI or if you did not see the mentioned dialog, please force refresh your browser cache.

The key combination for doing this depends on your operating system. In your browser window with your IP Fabric appliance’s URL open, use one of the following key combinations:

  • Windows: Ctrl + F5
  • macOS: Command + Shift + R
  • Linux: Ctrl + F5

This will only affect the browser cache for the IP Fabric appliance.

Back Up System Before Update

The best practice is to save the virtual machine’s state (VM snapshot) using your hypervisor. Alternatively, you may use an IP Fabric backup. To proceed with IP Fabric backup, follow these steps:

  1. In the top-right corner of the main GUI, click Support.
  2. Click System Administration to access the interface on port 8443 (e.g., https://ipfabric-ip-address:8443).
  3. Log in with the osadmin user and the password configured during the first boot.
  4. Backup the VM by following the instructions on the Restore or Backup page.

Backup Disk

The local backup disk is not present by default! To enable local backups, please add a new virtual disk to your VM. (See Local Backup Disk.)

Online Update

Online updates are automatically available only when the IP Fabric appliance has connectivity to the following servers:

  • callhome.ipfabric.io remote port 443/tcp for update availability check
  • releases.ipfabric.io remote port 443/tcp for update package download

Allowlisting FQDNs

In your firewall, please allowlist FQDNs instead of IP addresses, as IP addresses are subject to change.

When a new IP Fabric version is available, a green indicator will appear in the top-right corner of the main GUI. The image below shows an example of the new version 6.8.6+0 being available:

New version 6.8.6+0 available

To proceed with an online update, follow these steps:

  1. Click the new version indicator. It will navigate you to the System Administration UI.
  2. Log in with the osadmin user and the password configured during the first boot.
  3. Perform the VM backup as described in the section above.
  4. Navigate to System update and click Update over internet.
  5. IP Fabric will automatically download the update file, perform the update, and reboot itself.
  6. Afterwards, it is recommended to create a new discovery snapshot on the latest version.

Offline Update

If your IP Fabric instance does not have direct internet connectivity, you may use offline update:

  1. Download the latest update file from https://releases.ipfabric.io/updates/.
  2. In the top-right corner of the main GUI, click Support.
  3. Click System Administration to access the interface on port 8443 (e.g., https://ipfabric-ip-address:8443).
  4. Log in with the osadmin user and the password configured during the first boot.
  5. Perform the VM backup as described in the section above.
  6. Navigate to System update.
  7. Select or drag-and-drop the downloaded update file: System update section
  8. After a successful package upload, the update process will start automatically, and the IP Fabric VM will reboot once completed.
  9. Afterwards, it is recommended to create a new discovery snapshot on the latest version.