HP
Affected platforms: HP 10508 Comware Software, Version 5.20.105,
Release 1208P05
Description: Device sometimes randomly doesn’t return chassis information, SN can’t be detected
Result: Device can be saved with some other SN other than correct one from chassis. This can for example show incorrect change management results.
Output
display device manuinfo
Chassis 1:
Chassis self:
Error: Failed to display the manufacture information of the chassis.
display device manuinfo
Chassis 1:
Chassis self:
Error: Failed to display the manufacture information of the chassis.
Description: HP Aruba switches may not display their serial number
in the show version command output. In such cases, their base MAC address
from the show version output is set as their serial number. This issue
is known e.g. for HP 2824 version I.10.107.