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Setting Up Jumphost

Jumphost allows to set-up a connection to the server which can be used as a proxy server for discovery purposes. IP Fabric uses an SSH tunnel established by python on the client and the server side.

The user used for Jumphost connection must have access to jumphosts shell and must be able to run python.

We successfully tested IP Fabric against jumphosts with the following python versions:

Jumphost Python Version
2.7 tested
3.4 tested
3.5 tested
3.6 supported
3.7 supported
3.8 supported
3.9 supported
3.10 tested

Tested vs. Supported

tested – Python version was successfully tested on a jumphost however it is not officially supported by the underlying SSH tunnel project.

supported – Python version was successfully tested on a jumphost and it is officially supported by the underlying SSH tunnel project. We strongly recommend using the supported Python versions in your production environment.


Please bear in mind, that once the connection is established, it will be enabled permanently, until disabled or removed! If there are any network issues, IP Fabric software will try to establish a connection periodically.


In the Discovery Seeds settings, at least one IP address behind the Jumphost has to be provided as a starting point.

Adding New Jumphost

  • Go to Settings → Discovery & Snapshots → Global Configuration → Jumphost.
  • On the page, click + Add:

    Add button

  • Fill in all necessary data:

    Add Jumphost form

    • Label - the name for configuration (mandatory)
    • Jumphost Address - IP address or FQDN name (mandatory)

      Custom Port

      If you want to use a custom port for the jumphost connection, please use the following format: IP/FQDN:PORT

      Custom Port

      - IPv4 subnets - subnet in CIDR representation, allows adding more than open, separated with spaces (mandatory)


      If you use or another subnet that includes the IP address of IP Fabric, please make sure to add IP Fabric IP address/subnet to “Exclude IPv4 subnet”. Otherwise, the connection to IP Fabric will be lost and you will not be able to access IP Fabric GUI/CLI and it will require manual intervention to fix.

      Also if you have multiple jumphosts that have IP address that is part of include list of another jumphost, add the IP addresses in all the other jumphosts exclude lists.

    • Exclude IPv4 subnets - subnet to exclude in CIDR representation, allows to add more than open, separated with spaces (optional)
    • Login type
    • Use credentials - required to provide username and password
    • Use SSH keys - if you copied the SSH public key to the proxy server, it won’t require providing a password (please jump to the SSH key configuration section)
    • Username - Username for authentication (mandatory)
    • Password - password for authentication (mandatory if ‘Use credentials’ is used) i.e., refer to the picture below.

      Username and Password character restrictions

      Username must contain only the following characters a-zA-Z0-9_- with $ being allowed at the very end of the username.

      Password must contain only the following characters A-Za-z0-9.,/_@%^:=+ -.

  • Click the green Add button to save the configuration.
  • If the connection is open, you will see Yes in the Status column in the Jumphost settings table:

    Jumphost settings table

SSH Key Configuration


To avoid using a password for authentication, you can add the SSH key to the proxy server.

Copy SSH Key Manually

  1. Download the SSH key from Jumphost settings:

    Download public key button

  2. Save

  3. Insert content of the file to the authorized_keys file of the user that will authenticate with Jumphost server. Please follow official documentation at

    You can also use ssh-copy-id on your machine to deploy the key (see below).

  4. After the key is transferred to the jumphost server, you can use the Use SSH keys option instead of Use credentials.

Use ssh-copy-id

  1. Log in to the IP Fabric CLI using the osadmin account.

  2. Change to user autoboss by running sudo su - autoboss.

  3. Run ssh-copy-id with specified identity file replacing <jumphost-user> with the jumphost user and <jumphost-ip> with the IP or FQDN of the jumphost server:

    1. ssh-copy-id -i ~/.ssh/ <jumphost-user>@<jumphost-ip>
    2. When prompted for a password, use the jumphost user’s password.
  4. To test, connect to the jumphost server via SSH with: ssh <jumphost-user>@<jumphost-ip>

  5. If the key has been copied you can use the Use SSH keys option instead of Use credentials.

Disabling Jumphost Connection

  1. Edit configuration that needs to be disabled, i.e.:

    Edit icon

  2. Change the setting to Disabled.

  3. Click Update.

    Disable jumphost

Remove Jumphost Configuration

  1. In the Jumphost settings table, select the server you want to remove.

  2. Click Delete.

    Delete jumphost

  3. (If SSH key authentication was enabled) Delete inserted IP Fabric public key from the authorized_keys file on the jumphost server added in the SSH Key Configuration.

Jumphost Known Issues

Non-TCP Discovery

Only TCP connections work through the jumphost.

Traceroute with ICMP is not supported so the discovery process might not be able to get over the unreachable parts of the network (for example sites separated by the provider’s network).

Because of this, you will have to add at least one IP address of a network device from each site to the Discovery Seeds settings.

IP Fabric Is Not Accessible After Saving Jumphost Configuration

If you can’t open the main GUI or ssh to the IP Fabric machine, the subnet/IP address of the IP Fabric machine was most likely included in the jumphost configuration.

To fix this issue, you have to have a direct access to the virtual machine CLI from a hypervisor, the password for osadmin user account, and do the following:

  1. Log in to the virtual machine CLI with the osadmin account.

  2. Filter out the jumphost services with systemctl | grep jumphost command. Each configured jumphost has its own ID:


  3. Stop the jumphost service with the command sudo systemctl stop jumphost@xxxx.service, confirm the osadmin password:


  4. Check that the jumphost process is inactive with systemctl status jumphost@xxxx.service command:


  5. IP Fabric GUI should be accessible by now.

  6. Log in to the IP Fabric main GUI with your regular account and go to Settings → Discovery & Snapshots → Global Configuration → Jumphost.

  7. Make a screenshot or copy the settings of the old jumphost and then delete or edit the jumphost settings.


  8. Put IP address/subnet of the IP Fabric machine to the exclude IPv4 subnets or edit the IPv4 subnets so it does not contain the IP address of IP Fabric:



If IP Fabric becomes inaccessible via GUI or SSH again, repeat the previous steps and again edit the jumphost configuration.