IP Fabric ServiceNow Application Installation and Management

Installing From a Remote Repository

Warning

This section requires access to the System Application Studio in ServiceNow. Please reference ServiceNow’s documentation on Importing an Application from Source Control for required roles and more information.

1. Navigate to the System Application Studio:

   

2. Select Import From Source Control from the File menu:

   

   !!! note

    When importing from source control, you need to a set of credentials to access the repository.
    Find ServiceNow's documentation on [setting credentials](https://docs.servicenow.com/csh?topicname=create-https-connection.html&version=latest).
   

3. Set the correct URL and Branch:

   

   !!! note

    The **URL** and **Branch** should be set to the following:
   
    **URL:** `https://gitlab.com/ip-fabric/integrations/ipfabric-snow.git`
   
    **Branch:** `main_snow_app`
   

Installed Tables

The application will install a import set table called Devices, which is viewable under the IP Fabric application menu. Devices can be Inserted, Ignored, or Skipped based on the actions defined in the Transform Map.

The name of the installed table is x_1249630_ipf_devices.

Roles Installed by the Application

Role Name
x_1249630_ipf.ipf_cmdb_role_read
x_1249630_ipf.ipf_cmdb_role_write
x 1249630_ipf.ipf_incident role

Granting Users Access to the IP Fabric Application in ServiceNow

1. Navigate to User Administration → Users:

   

2. Select the user you wish to grant access to the IP Fabric application, and edit the user’s roles:

   

3. Add the role x_1249630_ipf.ipf_cmdb_role_read or x_1249630_ipf.ipf_cmdb_role_write to the user:

   

Updating the ServiceNow Application

1. Navigate to the System Application Studio

   

2. Select the IP Fabric application:

   

3. Select Apply Remote Changes from the Source Control menu:

   

4. Confirm the changes with Apply Remote Changes: